December 7, 2025
News

They built a startup with zero humans. 72 hours later, the AIs turned it into organizational chaos.

Here’s what happened when decision-making became a closed loop between algorithms. A team of researchers just ran an experiment that should terrify every leader betting everything on AI automation. Journalist Evan Ratliff, in collaboration with tech research lab Special Circumstances, created HurumoAI, a fictional Silicon Valley startup staffed entirely by AI agents, no humans. Just

Read More
Strategy & Trends

Transform Your CX Strategy: 6 Game-Changing Trends for 2025

Here’s what every CX professional needs to know right now: customer experience isn’t just changing; it’s being completely rewritten. And if you’re not paying attention, you’re falling behind faster than you think. The numbers don’t lie. Companies that nail their CX strategy are crushing their competition by 3.5X in stock performance. Meanwhile, brands that excel

Read More